HeyRass · Your AI staff

AI staff for any business. Answering customers in their language.

Q: Which languages does it speak?

Twenty, including English, Spanish, French, German, Portuguese, Arabic, Hindi, Hinglish, Bengali, Marathi, Telugu, Tamil, Gujarati, Kannada, Malayalam, Punjabi, Urdu, Japanese, Korean and Simplified Chinese. You choose which ones each AI Employee may use.

Create AI Employees that answer questions on your website around the clock, capture leads with consent, and hand over to your team when a person is needed. For a single shop or a large enterprise.

Create your AI Employee Talk to us

20 languages, including Hindi and Hinglish
No coding needed to start
Each organisation's data kept separate

Larkspur BankSupport · AI assistant

Hello, I'm Larkspur Bank's virtual assistant. I'm an AI. How can I help?

What do I need to open a savings account?

You will need:

Proof of identity
Proof of address
A recent photograph

You can start online or at any branch.

I also want to dispute a card payment

A person from our Cards team should handle that. May I save your name and phone number so they can call you? Please don't share your card number here.

Yes. Asha Rao, 98765 43210

Saved with her consent · handed to the Cards team

Thank you, Asha. The team has your request and will call you.

You are chatting with an AI. Don't share sensitive information. Privacy

Sample chats. Made-up organisations.

For teams in

Banking and insurance
Retail and e-commerce
Telecom
Software
Healthcare
Education
Hospitality
Local shops and services

How it works

Live in three steps.

A shop owner can do this alone in an afternoon. A larger team can set up one AI Employee per department, the same way.

Tell it about your business
Fill in a simple form: hours, locations, products, prices, policies, common questions. Or add your documents and it answers from those.
Test it, then publish
Chat with it privately first. Visitors only see it after you publish, every publish is a numbered version, and you can change anything later.
Add one line to your website
Paste it yourself with step-by-step help for WordPress, Wix and Shopify, or send it to your web team. No website? Share a chat link instead.

What it does

The first line of your customer service, at any hour.

Answers from your own information

It replies using the business details and documents you give it: policies, price lists, product guides. You decide the topics it must stay away from.

Replies in the customer's language

20 languages, from English, Spanish and Arabic to Hindi, Tamil and Hinglish. You choose which ones each AI Employee may speak.

Hands over to your team when a person is needed

You set the rules: a complaint, a large order, anything sensitive. Your team gets an email, the chat is marked "Needs a person", and they can call, WhatsApp or email the customer from the conversation.

This visitor asked for a personReason (summarised by the AI): refund for a returned order has not arrived after 9 days.

CallWhatsAppEmail

Captures leads, with consent

It asks permission before saving a name, phone number or email. Every lead lands in one list you can download as a CSV.

One AI Employee per job

Sales, support, an HR helpdesk: create as many as you need, each with its own role, knowledge, languages and tone.

On your website, in your colour

One line of code adds a chat button that matches your brand. Or share a direct chat link wherever your customers are.

Usage you can see and cap

Daily and per-chat message limits for each AI Employee, with a usage page that shows what was used and when.

Coming soon

Voice calls and a talking face. In development. They are not available yet, and we will say so clearly when they are.

Who it's for

Works for every kind of business.

The same product, set up with your own information. A few ways organisations can use it:

Banks and insurers

Support assistant

How do I add a nominee to my policy?

Fill in the nominee form in the app under Policy > Nominees, or at any branch. I can't see or change policy details here.

E-commerce and telecom

Help desk

Can I return a phone case after 10 days?

Yes. Accessories can be returned within 30 days if unused. Start the return from My orders.

Software companies

Support and sales assistant

Is there a plan for teams larger than 200?

Yes, the Enterprise plan. Shall I ask the sales team to contact you with details?

Hospitals and clinics

Front desk

Is the cardiology OPD open on Saturday?

Yes, 9 AM to 1 PM at the City Centre hospital. I can't give medical advice, but I can ask the desk to call you about an appointment.

Universities and coaching

Admissions desk

When do applications for the MBA close?

Applications close on 31 March. You will need your transcripts and one reference letter.

Shops, restaurants, salons

Front counter

Diwali gift box kitne ka hai? Delivery milegi?

500 g gift box ₹450 ka hai. ₹500 se upar ke order par 5 km tak free delivery hai.

These are illustrations with made-up answers. Your AI Employee answers from the information you give it.

Languages

One team, 20 languages.

It replies in the language the customer writes in, and you choose which languages each AI Employee is allowed to use.

English
Español Spanish
Français French
Deutsch German
Português Portuguese
العربية Arabic
हिन्दी Hindi
Hinglish Hindi in English letters
বাংলা Bengali
मराठी Marathi
తెలుగు Telugu
தமிழ் Tamil
ગુજરાતી Gujarati
ಕನ್ನಡ Kannada
മലയാളം Malayalam
ਪੰਜਾਬੀ Punjabi
اردو Urdu
日本語 Japanese
한국어 Korean
简体中文 Chinese (Simplified)

Mixed-language chatsCustomers who switch between Hindi and English in one sentence are understood, and answered the same way.
Right-to-left built inFor Arabic and Urdu the whole chat window mirrors itself.
A greeting per languageWrite your own welcome line for each language you turn on.

Security and control

Built so you stay in charge.

What is in place today, stated plainly. Nothing on this list is a plan or a promise for later.

Data isolated per organisation
Each organisation's data is separated at the database level. One customer can never read another's chats, leads or documents.
Stored in India
Business details, conversations and leads are stored in a data centre in Mumbai.
Team roles
Everyone in a workspace is an owner, an admin or a member, and what they can change depends on that role.
Audit log
Key actions, such as publishing a new version or changing settings, are recorded with who did them and when.
Limits and an emergency stop
Message limits for each AI Employee, and one button that pauses all its public chats at once.
API keys for integration
Server API keys let your developers connect HeyRass to your own systems. Keys can be revoked at any time.
Always identifies as an AI
Every chat tells the visitor they are talking to an AI. It never pretends to be a person.
Bot protection on public chats
Public chats are protected against automated abuse, and the widget only loads on websites you allow.
Consent before contact details
It asks before saving a visitor's name, number or email, and saves only what they agree to.

Not available today

On the roadmap for enterprise

We would rather tell you now than have you find out in procurement. If one of these is a requirement, talk to us.

Single sign-on (SSO / SAML)
Security certifications (SOC 2, ISO 27001)
Choice of data region
Uptime commitments (SLA)
On-premise or private deployment

Questions

Asked before signing up.

Do I need to know how to code?

No. You fill in a form about your business, test the AI Employee in a private chat, and publish. Adding it to a website is one line you paste, with step-by-step help for WordPress, Wix and Shopify. Without a website, you can share a chat link.

Which languages does it speak?

Twenty, from English, Spanish and Arabic to Hindi, Tamil and Hinglish. You choose which ones each AI Employee may use, and it replies in the language the customer writes in.

What happens when it does not know the answer?

It says so, and offers to hand the conversation to your team. Your team gets an email, the chat is marked "Needs a person", and they can call, WhatsApp or email the customer from the conversation.

Does it pretend to be a person?

No. Every chat tells the visitor they are talking to an AI.

Where is our data stored, and can we delete it?

Business details, conversations and leads are stored in a data centre in Mumbai, separated per organisation. The workspace owner can download the data, or delete the account and everything in it, from Settings.

Can it take phone calls?

Not yet. Voice calls are in development and are not available today.

Early access

Put your first AI Employee to work.

Create an account and set one up yourself today. Rolling out across a larger organisation? Write to us and we will plan it with you.

Create your AI Employee Talk to us

AI staff for any business. Answering customers in their language.

Live in three steps.

Tell it about your business

Test it, then publish

Add one line to your website

The first line of your customer service, at any hour.

Answers from your own information

Replies in the customer's language

Hands over to your team when a person is needed

Captures leads, with consent

One AI Employee per job

On your website, in your colour

Usage you can see and cap

Works for every kind of business.

Banks and insurers

E-commerce and telecom

Software companies

Hospitals and clinics

Universities and coaching

Shops, restaurants, salons

One team, 20 languages.

Built so you stay in charge.

Data isolated per organisation

Stored in India

Team roles

Audit log

Limits and an emergency stop

API keys for integration

Always identifies as an AI

Bot protection on public chats

Consent before contact details

On the roadmap for enterprise

Asked before signing up.

Put your first AI Employee to work.